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AI-first customer care across social channels

Unify Your Customer Support with AI

Manage messages from Facebook, WhatsApp, Instagram, and TikTok in one smart inbox. Let AI answer with your expertise while you focus on growth.

24/7 AI Support
Enterprise Security

Smart Inbox Demo

Customer avatar

Hi, I need help with my order #12345

2 min ago
AI

Hi Sarah! I found your order #12345. It's been shipped and will arrive tomorrow. Tracking: TRK123

Just now
Support agent

Perfect! Thanks for the quick response

Just now
Powered by your knowledge base
WhatsApp AI Response

Features

Everything you need to deliver exceptional customer support across all social channels

Social Media Integration

Manage messages from Facebook, WhatsApp, Instagram, and TikTok in one unified dashboard

Unified social media interface

Knowledge Base

Upload your data to create an AI-powered knowledge source that maintains your brand voice

AI knowledge base interface

Analytics Dashboard

Track performance metrics, response times, and customer satisfaction across all channels

Customer support analytics dashboard

Smart Follow-up Tickets

Automate follow-up sequences and never let a customer query slip through the cracks

Enterprise Quality Guardrails

AI-powered safeguards prevent misinformation and maintain professionalism in every interaction

How it Works

Get started in minutes with our simple three-step process

1

Upload Your Data

Add your knowledge base documents, FAQs, and brand guidelines to train your AI agent

AI dashboard interface
PDF, DOC, CSV support
2

Ask a Question

Customers reach out via any social channel and your AI agent responds instantly with accurate information

Support control center interface
Multi-channel support
3

Get Guidance

Receive intelligent insights and recommendations based on your knowledge base data

AI interface controls
Continuous learning

Benefits

Transform your customer support with AI-powered efficiency

Personal Guidance

Every customer gets personalized responses based on your unique knowledge base

Expert Knowledge

Your AI agent has instant access to all your expertise and brand knowledge

24/7 Availability

Always-on support that never sleeps, ensuring no customer waits for help

Privacy Focused

Your data stays yours - never used to train external models

Customer support team working Colleagues discussing support strategy Support team collaboration